We are open every day from 8:00 to 17:00.
No, we are only open for pick-up and drop-off 8:00 - 17:00 every day.
Our opening hours are from 08:00 to 17:00 and we offer a free shuttle service to/from the airport during those hours. If your flight is delayed, resulting in your arrival outside of our business hours, we suggest finding accommodation until we open. For example, if your flight arrival changed from 15:00 to 22:00, you will have to pick up your camper van at 08:00 the next day, at the earliest. There are many accommodations available in the Keflavik area and you can find more information here:
Both pick-up and drop-off take place at our headquarters in Stapabraut 21, 260 Reykjanesbær, which is less than a 10 minute drive from the airport. All pick-ups and drop-offs will take place at this location.
We offer free pick-up service to our customers at Keflavik International Airport & Keflavik area. Please put your pick-up information in the reservation - flight number / arrival time or hotel name. Our shuttle will give you a ride to our office to pick-up your camper van. We also provide free drop-off to the Keflavik international airport area when you return the camper van. The pick-up service is available from 08:00-17:00 but the drop-off service is available from 08:00-16:30.
We will wait for you in the arrival hall at the airport, holding a sign with your name on it. Please approach our employee and let us know who you are. They will use the shuttle bus to drive you to our office. The earliest airport pickup we provide is 8:15
Yes, we offer a free drop-off service to Keflavik international airport. This service is available from 08:00 - 16:30.
No, refunds are not given for returning the camper early.
Yes, you will need to pay with a credit card a confirmation fee which is 30% of the total amount. The rest you will pay upon arrival at our office in Stapabraut 21, 260 Reykjanesbæ.
You will be charged 30% of the total amount when you reserve the camper. The rest you will pay upon arrival.
Yes, you can pay with credit card, debit card, or cash, but we always need a valid credit card from the lessee (driver) for security and insurance reasons. We do not accept wire transfers. If you are paying with cash, please bring the exact amount in euros. We cannot provide change.
Yes, even if you are not paying with a credit card, you will need to bring the lessee´s (driver´s) credit card or the credit card you used when you reserved the booking to put on file for insurance purposes.
Yes. We will always need the lessee's (driver's) credit card on file for insurance reasons.
The rental contract becomes active when you sign the contract at Happy Campers headquarters.
The minimum age to rent and/or drive a camper van is 21 years old.
No, a valid national or state driver's license is sufficient.
Yes, you can add up to two (2) additional drivers. All drivers have to be over 21 years of age and show their driver's license at Happy Campers headquarters before starting the rental contract.
Yes, a Collision Damage Waiver (CDW) is included in the rental price, which limits the driver's liability to a certain amount. The liability amount is EUR 2.000,- for each accident. Please review the terms & conditions before booking a rental car.
Collision Damage Waiver (CDW) is included in the rental price, which limits the driver's liability to a certain amount. The liability / self risk (deductible) amount is EUR 2.000,- for each accident. Please review the terms & conditions before booking a rental car.
Optional Insurances (Please see Extras category for prices):
Premium Package (PP) includes all of the insurances that we offer for one price.
Super Collision Damage Waiver (SCDW) is the same insurance as CDW but lowers the self risk (deductible) to EUR 600,-
Gravel Protection (GP) covers damages to the entire front of the camper van, including the windshield, headlights, and hood, caused by gravel that gets thrown at the rental car by another car. Self risk (deductible) Euro 0,-
Theft Insurance (TI) protects you from paying any self risk (deductible) if the camper van is stolen. If you do not have this insurance and the vehicle is stolen, you will have to pay self risk of EUR 2.000,-
Sand & Ash Insurance (SAI) covers damages to the camper van caused by sandstorm / ash. Self risk (deductible) Euro 1.000,-
Yes, you can.
Yes, we offer a 24/7 roadside assistance service for all of our customers. Just call our service number (+354) 781-9600 and we will help you find a solution to your problem.
Our Happy 1 use approx. 6-7 liters/100Km. Fuel tank size is 60 liters.
Our Happy 2 use approx. 7-8 liters/100Km. Fuel tank size is 70 liters
Our Happy 3 use approx. 8-10 liters/100Km. Fuel tank size is 100 liters
All of our Happy Ex´s use approx. 7-10 liters/100Km.
Yes, you can cancel your reservation at any time. Our cancellation policy requires that you must send us an email to firstname.lastname@example.org 20 days prior to your pickup time! Within 20 days, you will not be refunded your confirmation fee. No exceptions.
Yes, you can make changes any time you want, without any fees. Please send us an e-mail to email@example.com as soon as you would like to make a change. Remember to include your reservation number, which you can find in your confirmation e-mail.
A confirmation e-mail should arrive to customers no later than 24 hours after the booking took place. If you have not received confirmation, please check the follwing:
Did you finalize the booking process ?
Did the confirmation e-mail go to your junk mail folder (spam) ?
If you have checked those factors, please send us an e-mail to firstname.lastname@example.org with your name, arrival and pick-up dates and type of vehicle and we will check your booking and reply to you within 24 hours.
The rental price includes unlimited kilometers, 24 % VAT tax, Collision Damage Waiver (CDW), bedding (sheet, pillows, blankets, duvets), all cookware, etc. - basically everything you need to cook, eat and sleep in the camper van. Please review terms and conditions before booking a rental car and take a look at the Extras section of our website for additional amenities.
No, our campers do not have a toilet or shower. The reason is that our goal is to make our camper vans as simple as possible to drive and operate. Showers and travel toilets require a lot of space and are complicated to operate. But do not worry, in Iceland there are many gas stations, small shops, and restaurants where you can use the bathroom facilities. You can also find our famous geothermal swimming pools in almost every small village around the island where you can swim, shower, go to the hot tubs etc. for a very small fee. Most campgrounds also offer good facilites for tourists to use. For this reason, we decided to not have toilets and showers in our camper vans.
The heating system that is included in the camper van cannot be left on overnight. For this reason, we recommend sleeping bags for rentals that take place in colder months (September - April). During high season (May - August) most people are comfortable without a sleeping bag. Everything you need to sleep in the camper van is included (sheet, pillow, blanket, and a comforter) and that, in addition to warm clothes, is enough to stay comfortable. However, if you prefer having a sleeping bag during cold nights, we recommend bringing your own or renting one from us (see more information under "Extras")
It is very simple: You pay low season price for low season days, and high season price for high season days etc,
Our best prices are always online, so the cheapest and easiest way to book a camper van is using our website. Simple, isn't it?
All of our camper vans are manual transmission vehicles. Actual make and model may vary depending on availability, so we reserve the right to deliver a similar vehicle. By similar vehicle, we mean that we will deliver a vehicle that will fulfill the requirements of the vehicle type and class that you booked. Not all our camper vans are brand new, but they are all well maintained and in very good condition.
The minimum rental period is 3 full days (72 hours).
It's always good to be well prepared and thankfully there are many good resources online. You can take a look at our blog, Safetravel.is, Iheartreykjavik.net, inspiredbyiceland.com, and other trusted sources of information. If you have specific questions, feel free to ask us questions at email@example.com, on facebook, or twitter. Also remember to consider the weather and be flexible with your plans.
New legislation prohibits parking overnight in a camper van outside organized campsites or urban areas. You may still set up a traditional tent in Iceland, with some restrictions. Please ask us about the details of camping with a traditional tent if interested. The most important thing to know is that different rules now apply to camper vans, so you always need to find an organized campsite to spend the night.
Be happy camper and take advantage of some of the amazing campsites all over the country!
There are several good supermarkets close to our office in Reykjanesbær. We recommend either Krónan or Bónus, since they are the two cheapest options.
You can find the latest fuel prices by clicking here.
If the rental car is not returned with a full tank of fuel, we will charge the renter for the fuel (based on current fuel prices) + EUR 50 service fee for filling up the tank.
You will pay 30% confirmation fee when you reserve your booking. The rest you will pay upon arrival at our office in Stapabraut 21, 260 Reykjanesbæ. Rest of the payment (in euros) is by credit card, debit card or cash. You always need also a valid credit card from the lessee (the renter) for security and insurance reasons. If you are paying by cash, please bring the exact amount. We cannot provide change.